Product Overview
The Ericsson Cradlepoint S400 is a palm-size LTE Cat 6 router for equipment that needs a secure, managed cellular link and nothing more: kiosks, ATMs, vending, digital signage, SCADA cabinets, and remote monitoring. It has one gigabit port, single-radio Wi-Fi 5 for local devices, dual SIMs, and a modular slot for serial, dual Ethernet, or GPIO.
It runs on 9 to 33 VDC or 802.3af PoE, survives -20 to 60 C, and carries MIL-STD-810H shock and vibration plus Class I Div 2 hazardous-location ratings, so it goes into cabinets, vehicles, and industrial sites without an enclosure. NetCloud IoT plans add zero-trust policy per device.
What the SKU includes: every option on this page bundles the router with its Ericsson NetCloud plan for the term you choose (IoT Essentials, or IoT Essentials + Advanced, for 1, 3, or 5 years). NetCloud is required to configure and manage Cradlepoint hardware, and the hardware warranty runs for as long as the plan is active.
Specifications
| Cellular | LTE Cat 6 (3GPP Rel. 11); 2x2 MIMO; peak 300 Mbps DL / 50 Mbps UL; 2x SMA antenna connectors |
|---|---|
| SIM | Dual 4FF SIM slots; SIM-based automatic carrier selection |
| Ethernet | 1x GbE RJ45, LAN/WAN selectable |
| Wi-Fi | Single-radio, dual-band non-concurrent 1x1 802.11ac (Wi-Fi 5): 150 Mbps (2.4 GHz) or 433 Mbps (5 GHz); 1x RP-SMA connector; WPA3 |
| Expansion | 1x USB 2.0; 1x module slot for DB9 RS-232 serial, dual Fast Ethernet, or 20-pin GPIO |
| GNSS | Active GNSS (GPS, GLONASS, BeiDou, Galileo); NMEA 0183 and TAIP; 2 m CEP |
| Performance | Stateful firewall 95 Mbps; IPsec VPN 20 Mbps; 5 VPN tunnels; 32,000 sessions; typical 25 IoT clients |
| Power | 9 to 33 VDC or 802.3af PoE; reverse-polarity and transient protection (ISO 7637-2); 3.3 W idle, 5.8 W heavy |
| Environmental | -20 to 60 C operating; IP30; MIL-STD-810H shock and vibration; Class I Div 2 and ATEX 2 |
| Size / weight | 100 x 105 x 31 mm (3.9 x 4.1 x 1.2 in); 221 g (7.8 oz); plastic housing |
| Certifications | AT&T, T-Mobile, Verizon; PTCRB; FCC/IC; UL/cUL; CBRS Band 48 (Part 96) |
| Management | Ericsson NetCloud Manager, IoT plan (included in each SKU); RCN's U.S.-based 24/7 NOC is available as a managed service (quoted separately) |
Ericsson Cradlepoint S400 and S450 datasheet
Right for you if
- One device, or a handful of devices, needs a managed LTE link in a cabinet or on equipment
- You want Wi-Fi for a local tablet or technician access without a second radio
- Serial, GPIO, or a second Ethernet port is needed for PLCs, meters, or controllers
- The site is a vehicle, an outdoor cabinet, or a Class I Div 2 area
S400 vs. S450 vs. S700
Choose the S400 when you need Wi-Fi. The S450 is the same router without Wi-Fi for sites where policy prohibits a radio or the cost matters. Step up to the S700 for an aluminum housing, two gigabit ports, Wi-Fi 6, a 480 Mbps firewall, and rail and vehicle ratings. For 5G at an IoT site, see the R980.
Common deployments
Kiosks and ATMs, digital signage, vending, utility and water SCADA cabinets, traffic and parking equipment, and in-vehicle telematics with local Wi-Fi.
What RCN adds
- Pre-provisioning: RCN can stage the unit in your NetCloud account so it ships ready to power on
- Installation nationwide through RCN's in-house install team (quoted separately)
- U.S.-based 24/7 NOC monitoring and support as a managed service (quoted separately)
- Purchase on GSA Schedule, NASPO ValuePoint, Sourcewell, OMNIA Partners, or Equalis Group, or on a PO for approved accounts
FAQ
Is 300 Mbps enough for a kiosk or SCADA site?
Yes. These sites typically move a few megabits at most. The reasons to buy an S400 over a consumer hotspot are dual SIM, NetCloud zero-trust policy, PoE and DC power, and the environmental ratings, not raw speed.
Is the NetCloud subscription included?
Yes. Each SKU pairs the S400 with the NetCloud plan and term shown in the option name. Renewals are quoted before the term ends so the device never drops off management.
Does it come with antennas and a power supply?
Yes. Cradlepoint's ordering guide lists the S400 part numbers sold here (TBT3, TBT5, TBV3, and TBV5-0400-C6-NA-N) as including an AC power supply and antennas. The antennas are two external cellular paddle antennas that attach to the router's SMA connectors.
Can we purchase on a purchase order or government contract?
Yes. RCN sells through GSA Schedule and cooperative contracts including NASPO ValuePoint, Sourcewell, OMNIA Partners, and Equalis Group, and can invoice approved accounts on a PO.
What if it turns out to be the wrong model?
Talk to RCN before you order. We deploy this hardware every week and will tell you if a smaller or larger unit fits better; the comparison section above is a good start.
Antennas that fit the S400
The S400 has two SMA cellular connectors. When the router sits inside a metal cabinet or kiosk, an external antenna usually improves signal. These Panorama 2x2 MIMO antennas connect to those ports:
- Panorama DMM-6-60 desk antenna: 2x2 MIMO cellular on a desk or window mount, for moving signal pickup away from a closet or cabinet. Covers 617–960, 1427–2700, and 3400–6000 MHz, with 2 m cables. Choose the SMA Male option.
- Panorama LPAM-BC3G-26 low-profile antenna: 2x2 MIMO cellular in a single-hole panel-mount housing rated IP66, suited to kiosks, cabinets, and equipment. Covers 698–960 and 1710–3800 MHz.
- Panorama WMMG-7-38 wall/mast antenna: 2x2 MIMO directional wide-beam antenna for an outside wall or mast, rated IP65. Choose the SMA Male (5 m) option.
- Panorama BSM-6-60 base station antenna: 2x2 MIMO base station antenna for a wall, mast, or rail, rated IP67. Covers 617–960, 1427–2700, 3400–4200, and 4900–6000 MHz, with 5 m SMA male cables.
Compare more options in the antenna finder, or request a quote and we will confirm the right antenna and cable length for your install.
Need a formal quote, want to pay by PO, or not sure which model fits?
Request a quote or pay by PO | Call an RCN specialist: (865) 315-7373
Shipping is calculated by weight at checkout. Return requests are accepted within 30 days of purchase. See the shipping policy and return policy.