
Product Overview
The InHand FWA12 is a fixed-location 5G router for small and mid-size business sites that need primary or backup internet without waiting on a wired circuit. It is the unit to put behind the register at a branch, a clinic, a restaurant, or a school annex.
It carries a Release 16 5G modem, Wi-Fi 7 for up to 128 wireless clients, two 2.5 GbE ports, and three SIM positions (two hot-swap Nano-SIM plus eSIM) for carrier redundancy. A one-click POS-Ready mode prioritizes payment traffic when the link is congested, and InCloud Manager handles zero-touch provisioning across many sites. It is fanless and has no battery, so it is built for 24/7 duty on a shelf or wall.
Why InHand
- Hardware cost typically 30% or more below comparable enterprise cellular routers, at manufacturer list price
- Three-year manufacturer warranty included
- Enterprise cloud management through InCloud Manager is included free for the first three years, then $30 per device per year.
- Field failure rate under 1% across deployed units, and sub-30-second cellular failover
- Sold, configured, and supported by RCN, with our U.S.-based 24/7 NOC available as a managed service
Specifications
| Cellular | 5G NR SA/NSA Sub-6 (3GPP Rel. 16), 7.01 Gbps DL / 2.5 Gbps UL peak; LTE Cat 19 fallback |
|---|---|
| SIM | 2x Nano-SIM (hot-swap) + 1x eSIM |
| Wi-Fi | Wi-Fi 7 (802.11be) dual-band 2.4/5 GHz, up to 5,000 Mbps, 128 clients |
| Ports | 2x 2.5 GbE RJ45 (WAN/LAN switchable); 1x USB-C 2.0 |
| Throughput | 2 Gbps stateful firewall; up to 220 users (128 on Wi-Fi) |
| Security | IPsec and L2TP VPN, stateful firewall, MAC/IP/port filtering, policy routing, traffic shaping |
| Power | 12 V / 3 A external supply; ≤24 W; fanless |
| Environmental | IP20; -10°C to +50°C operating; IEC 60068 shock, vibration, free-fall |
| Size / weight | 236 x 172.5 x 58.5 mm (9.29 x 6.79 x 2.3 in); 2.2 lb; wall or desktop mount |
| Certifications | FCC, IC, PTCRB; Verizon, T-Mobile, AT&T |
| Warranty | 3 years (manufacturer) |
| Management | InHand InCloud Manager with zero-touch provisioning and AI assistant; web UI and CLI |
Download the InHand FWA12 datasheet (PDF)
Right for you if
- You need a business 5G router at a fixed site, either as primary WAN or as failover behind a wired circuit
- Card transactions must keep clearing when the link degrades
- You are standing up several branches and want them provisioned from the cloud, not by a truck roll
- You want more Wi-Fi capacity than a portable router offers
FWA12 vs. CR602 vs. CPE02
Choose the FWA12 for the fastest 5G, Wi-Fi 7, and POS-Ready traffic priority at a fixed site. Choose the CR602 when you need the router to move and run on battery. Choose the CPE02 when a simpler plug-and-play 5G-to-Wi-Fi 6 unit at a lower price covers the need. See the full InHand Networks lineup at RCN.
Common deployments
Retail and restaurant POS failover, branch office primary internet where fiber is unavailable or slow to install, clinics and small campuses, temporary classrooms, and multi-site SMB rollouts managed centrally.
FAQ
What is POS-Ready mode?
A one-click traffic policy that identifies payment and transaction traffic and gives it priority over everything else on the link, so checkout keeps working even when guest Wi-Fi or video is saturating the connection.
Does it need a battery or UPS?
The FWA12 has no internal battery. If you need the router to survive a power outage, put it on a small UPS alongside your switch and POS.
Which carriers can I use?
The North American model (FWA12-NANR) is certified on Verizon, AT&T, and T-Mobile. Use your own SIMs in the two Nano-SIM slots; the eSIM adds a third profile.
How is it managed?
Through InHand InCloud Manager, with zero-touch provisioning, centralized configuration, and monitoring. Ask RCN about current InCloud licensing terms for your deployment.
Can RCN monitor and support it after purchase?
Yes. RCN's U.S.-based 24/7 NOC can monitor and support InHand deployments as a managed service, quoted separately from the hardware.
How long does it take to ship?
InHand hardware ships direct from the manufacturer's U.S. distribution. Lead times vary by model and quantity; ask us for a current estimate before you order if timing is critical.
Can we purchase on a purchase order or government contract?
Yes. RCN sells through GSA Schedule and cooperative contracts including NASPO ValuePoint, Sourcewell, OMNIA Partners, and Equalis Group, and we can invoice approved accounts on a PO. Ask us to route your order through the right vehicle.
Not sure the FWA12 is the right fit, or buying for a larger deployment?
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